Effective Date: 1/1/2025

20 Words Literacy Project is committed to protecting the personal data of everyone who engages with our programs, website, and activities. This policy explains what data we collect, how it is collected, why we collect it, and how we keep it safe.

1. Types of Data We Collect

We collect the following types of personal data:

A. Personal Information

• Full name

• Date of birth/age

• Gender

• School name and class

• Parent/guardian name and contact details (for minors)

• Phone number and email address

• Home address (if necessary for event planning)

B. Event and Program Data

• Registration details for competitions (e.g., Spelling Bee) or workshops

• Attendance records and competition results

• Volunteering preferences and availability

C. Website and Technical Data

• IP address

• Browser type and version

• Device information

• Pages visited and interactions

• Cookies and tracking technologies (see our Cookie Policy for more)

2. How We Collect Data

We collect data through:

• Online registration forms on www.20words.com.ng

• Event sign-up sheets or program applications

• Volunteer forms and feedback surveys

• Website analytics and cookies

• Direct communication via email or phone

3. Why We Collect Your Data

We collect and process data for the following purposes:

• To register participants in our literacy programs and events

• To communicate important information (e.g., event details, reminders)

• To evaluate program performance and learning outcomes

• To improve our events, services, and website functionality

• To comply with legal, safeguarding, or reporting obligations

• To engage with parents/guardians, schools, and supporters effectively

4. Data Protection and Security

We are committed to ensuring your information is secure. We:

• Use secure servers and encrypted systems

• Limit access to personal data to authorized team members only

• Regularly review data protection measures and train our staff

5. Data Sharing

We do not sell or rent your personal data.

We may share information:

• With trusted service providers (e.g., website hosts, communication platforms) under strict confidentiality

• With government or regulatory authorities when legally required

• With schools or guardians when it concerns the welfare of a child participant

6. Data Retention

We only keep your personal data as long as necessary to fulfill the purpose for which it was collected, unless required by law to keep it longer.

7. Your Rights

You have the right to:

• Request access to your personal data

• Correct inaccurate or outdated data

• Withdraw consent at any time

• Request deletion of your data (where applicable)

• Object to specific data uses

• File a complaint with a data protection authority

To exercise these rights, email us at: info@20words.com.ng

8. Children’s Data

We take extra care when collecting data from or about children under 13. A parent or guardian’s consent is required for registration and participation in our programs.

9. Contact Us

If you have questions or concerns about how we handle your data, please contact:

20 Words Literacy Project
📧 info@20words.com.ng
🌐 www.20words.com.ng
📞 +234 9059555556